What Does Suspending Cell Phone Service Do

Temporarily suspending your service is sometimes necessary, but it's never hard with Verizon.

Sometimes customers need to temporarily terminate their Verizon wireless service at some point. Perchance your telephone is missing and yous want to make sure no one else uses your line. No matter the example, Verizon makes it easy to temporarily suspend your service so get it turned dorsum on later on.

In one case you are signed in to your My Verizon account, you'll be able to make changes to your service. You can also admission your account with the My Verizon Mobile app.

There are 3 reasons yous can cull to suspend your device's service: if information technology'due south lost or stolen, if you relocate because of the military, or vacation or other reasons (due east.yard. travel or illness).

Each pause blazon offers a dissimilar maximum suspension menstruation and a dissimilar billing arrangement. At that place's also different treatment of your line and phone number if y'all practice not reconnect service to your line before the maximum suspension catamenia runs.

Service interruption because of a lost or stolen device.

If your device is lost or stolen, you may enquire that your line is temporarily suspended from service for up to 30 days to forestall unauthorized usage and charges on your account. While suspended, your line volition non be able to access or brand or receive calls on the Verizon wireless data network. Your line as well won't be charged for voice, data or feature subscriptions. But, proceed in mind, if you have monthly device payment charges or any recurring subscription charges (e.1000. Media Center) associated with the suspended line, they will continue to bill. If your line is nether a two-yr contract, your upgrade eligibility and contract end dates will automatically be extended for the suspension duration.

Before your thirty days are upward, yous must reconnect service to the line using the same device or a replacement device. If you don't reconnect your service by the 30th day, the line will automatically disconnect and yous will lose the telephone number. You lot may also owe certain fees and accelerated charges on your side by side beak.

You lot can simply use this break option one time every 12 months.

Military break due to deployment.

If you or a family fellow member are eligible nether either the Servicemembers Civil Relief Act or certain land laws and have received military deployment orders for a period of not less than 90 days to a location that is outside our coverage area, you may inquire us to terminate your contract for service and agree your telephone number. To hold your telephone number, we make your line inactive by suspending service to it for a maximum of up to three years and xc days.¹ While suspended, your line will non exist able to access, make, or receive calls on the Verizon wireless information network. During the intermission, your line wouldn't be billed any charges, including whatever charges associated with an agile device payment agreement for the inactive line(s). You may however receive a partial bill for the duration of the month that your line was active prior to intermission for war machine deployment. This suspension is just available for vocalism devices. We practise not concur telephone numbers for not-vox devices (e.thou. mobile hotspot device, tablet, etc.).

You lot must reconnect service before the 3 years and 90 days are up. If you practice not reconnect before and so, the line volition exist automatically asunder and y'all will lose the telephone number associated with your service and may owe certain accelerated charges associated with a device payment understanding on your next nib. Or, if y'all don't demand u.s.a. to agree your number for you, yous tin disconnect your service immediately without paying an early termination fee.

Line interruption due to travel, illness or other reasons.

You might desire to temporarily suspend your line of service for upwardly to 90 days to forbid unauthorized usage and charges on your account while traveling, during an disease, or for other reasons. Similar to lost or stolen device break, your line will not be able to admission, make, or receive calls on the Verizon wireless data network. During the suspension, yous won't be charged for voice, data or feature subscriptions. Instead, if those charges are normally college than $10 per calendar month, Verizon will cap your monthly rate at $10. If those rates are normally lower, yous'll keep to pay that lower price every bit your charge per unit. If y'all have monthly device payment charges or any recurring subscription charges associated with the suspended line, they will also continue to beak. If the suspended line is under a ii-year contract, your line'south upgrade eligibility and contract stop dates volition be extended for however long your line is suspended. Device protection and extended warranty billing and coverage (if applicable) will also be suspended until the device is reconnected.

You can determine to reconnect service at any fourth dimension. Just, if you don't reconnect service before your ninety days are up, Verizon will automatically reconnect it for you afterward 90 days. This suspension selection is only available one time every 12 months.

No demand to worry.

In that location's no demand to stress about bumps and hiccups when information technology comes to your Verizon account. Whether you've lost your phone, are deployed outside our coverage area or but want to take a interruption from your Verizon account, suspending your account is quick and piece of cake with the assist of the My Verizon app. Learn more past checking out our suspension service FAQs. And don't forget to check out Verizon's Unlimited Plans, perfect to mix and match with your family.

_{1. 30 days or greater if you lot are a member of the National Guard.}

^{This content is provided for information purposes only. All data included herein is discipline to change without notice. Verizon is not responsible for whatsoever direct or indirect amercement, arising from or related to use or reliance of the to a higher place content.}